Customer support
Questions about a charge?
Spade House Studio (E. A. Williams, LLC) builds and operates the products below. If you see a charge from us, it's for a subscription to one of them. Each product has its own support page, so your question reaches the right place.
Get help with a product
SchoolBoardNews
Free school board news, with optional paid subscriptions (Pro and ad-free).
- SchoolBoardNews contact supportwww.schoolboardnews.app/contact
- SchoolBoardNews pricingwww.schoolboardnews.app/pricing
- SchoolBoardNews terms of servicewww.schoolboardnews.app/terms
- SchoolBoardNews privacy policywww.schoolboardnews.app/privacy
SchoolBoardHQ
A workspace for K-12 school board members; the core product is free, with an optional paid Pro plan.
- SchoolBoardHQ contact supportwww.schoolboardhq.app/support/help
- SchoolBoardHQ pricingwww.schoolboardhq.app/pricing
- SchoolBoardHQ terms of servicewww.schoolboardhq.app/legal/terms-of-use
- SchoolBoardHQ privacy policywww.schoolboardhq.app/legal/privacy-policy
Billing, cancellations and refunds
Paid plans are subscriptions that renew until you cancel. Cancelling stops the next renewal; you keep access until the end of the period you've already paid for. Refunds follow the product's own terms and applicable law — each product's terms and pricing are linked above.
When you contact us
Tell us which product the charge is for, the email address on your account, and the date and amount of the charge. Please don't send full card numbers — we never need them.
See also our privacy policy and terms of service. Last updated October 22, 2026.